The presenters will accept additional questions or schedule a private discussion.
EMAIL PRESENTER

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It’s business as UNusual. With a recession and its collateral effects that seem never-ending, executives are under extreme pressure from stakeholders to strengthen their financial positions while retaining their ability to satisfy current and future customers. Sales are bad. Net income is down. Way down. Margins are razor thin. Stakeholders are pressing for action. The usual manner would be to quickly reduce head count and lessen fixed costs. Are these the right thing to do? How deep will it go? Will it be enough?

Dan Kutz, President, SBTI, and a highly-experienced agent of change, will discuss alternatives to the standard playbook on how to find and make significant changes within your company’s structure that could resolve your financial pressures -- without completely stripping your organization of its most substantial asset: value-adding employees. Joined by Randy Perry, Master Consultant, SBTI, the duo will present a business scenario that focuses clearly on the most important issue at stake -- customer satisfaction. Join in. You’ll like what you hear.

Case Studies - Click to download (.pdf)

1. DAYS SALES OUTSTANDING
2. OPERATIONS IMPROVEMENT: REDUCED REWORK
3. SHARED SERVICES IN AN ORGANIZATION