E9: Six Sigma for Process Design (SSPD)
Benefits:
- Appreciation of how process design fits into the Process Improvement Methodology™
- Understanding of ways to identify and analyze customer needs and incorporate them into new processes
- Familiarity with methods for using data in process design
- Awareness of methods for controlling a new process
Key Topics:
- Six Sigma Overview
- Understanding Customer Value (Voice of the Customer):
- Gathering customer Needs
- Survey design
- Execution
- Analysis
- KJ analysis
- Quality Function Deployment (QFD)
- Process key characteristics
- Definition of process metrics
- Process mapping techniques
- Process redesign
- Concept generation
- Process functional analysis
- Pugh concept evaluation and selection
- Failure Modes and Effects Analysis (FMEA)
- Basic process statistics
- Basic process controls
- Process capability
- Effective project planning
- Initial control plan
- Resistance to change
Duration:
One (1) week
Prerequisite:
Six Sigma training at the Black Belt level or equivalent
Who Should Attend:
- Individuals designing experiments and analyzing and interpreting the results from those experiment
- Mentors of Black Belts and Green Belts
Enrollment Schedules
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